Your privacy is important to us. This policy outlines how we collect, use, and protect your information when you use katiesmethurst.com (“Website” or “Service”).

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Collection of personal information

We collect information you provide when using our Website, such as your name and email address. This information helps us improve our services and respond to your inquiries

Privacy of children

We do not knowingly collect personal information from individuals under 18 years of age. If you are under 18, please do not provide any personal information on our Website.

Use and processing of collected information

We use your information to create and manage patient accounts, respond to inquiries, and improve user experience. We may also use it to comply with legal obligations.

Disclosure of information

We may share your information with trusted service providers to assist in operating our Website or providing services, but we do not share personally identifiable information with third parties.

Retention of information

We will retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Data analytics

We may use analytics tools to collect standard internet activity information to improve our services and our website.

HIPAA Compliance

We are committed to protecting the privacy and security of any health-related information collected on our Website. We adhere to the Health Insurance Portability and Accountability Act (HIPAA) regulations, which govern the use, storage, and disclosure of protected health information (PHI).

HIPAA grants patients specific rights regarding their PHI, including:’
The right to access their own health information

The right to request corrections to their health information

The right to receive a notice of privacy practices

The right to request restrictions on how their health information is used or disclosed

The right to request confidential communications

We take measures to ensure the confidentiality, integrity, and availability of PHI. Our staff undergoes training on HIPAA regulations, and we implement technical safeguards to protect PHI from unauthorized access, disclosure, alteration, or destruction.

Do Not Track signals

Our Website does not currently respond to Do Not Track signals.

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Links to other resources

The Website and Services contain links to other resources that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other resources or third parties. We. collect bookings and payments with the Square app and are in compliance with their privacy policy and standards. We encourage you to be aware when you leave the Website and Services and to read the privacy statements of each and every resource that may collect Personal Information.

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Information security

We employ measures to protect your information, but we cannot guarantee its absolute security.

Data breach

In the event of a data breach, we will take appropriate measures and notify affected individuals as required by law.
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Changes and amendments

We reserve the right to modify this policy at any time. Changes will be effective immediately upon posting.
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Acceptance of this policy

By using our Website, you agree to the terms of this policy.​

Contacting me

If you have any questions or concerns about this policy, please contact us at katie.smethurst@gmail.com.

This document was last updated on April 18, 2024.